two dogs a girl and groominggrooming and training your dog

Keep Hire Cars Free of Pet Debris

Since when did car hire firms change their rules about pets in vehicles? I’ve just returned a hire car that my colleagues and I used to get home from Heathrow and it was filthy with dog hair and smelled more like a kennel than a car.

Don’t misunderstand me. I really love animals but I don’t like having their fur all over my business suits. My familiy has a small menagerie of a cat, dog, several fish and even a wild hedgehog in the garden. My family and I love animals. But when I tried to book a hire car for my family, dog and cat I was told that only certain vehicles were suitable and these weren’t available.

On further investigation I ultimately found a car hire firm that did accept pets but only in certain vehicles (estates) and the animals had to be secured behind the back seat. We were happy with this situation and understood completely.

You can probably understand how shocked I was by the dirty hire car supplied by a reputable international car hire firm at Heathrow. My colleagues and I had returned from Frankfurt late in the evening having pre-booked our hire car before we left Germany. We went to the car hire desk before collecting the car from the parking lo. When we opened the car door it smelled like Crufts dog show on a warm day. Not very nice at all.

I wanted to return to the desk and get another car but one of our party was really keen to get home so we piled into the car and off we went. It wasn’t until I got home that I realized my suit was covered in what appeared to be white dog hairs.

Whoever had used the car before us had clearly let a dog roam about all over the upholstery. When I contacted the car hire firm they assured me that they didn’t allow dogs in their regular saloon cars and only by prior arrangement in other cars specially adapted for animals. Someone had clearly broken their rules and they hadn’t managed to get the car valeted before we took it away. The result was a bill for having four suits cleaned.

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In future we’ll be driving to the airport and using airport parking services rather than rely on smelly hire cars. Top tip: Always make certain that you have adequate travel insurance before you go anywhere.

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